TCPA Compliance at fullthrottle.ai
At fullthrottle.ai, we take compliance with the Telephone Consumer Protection Act (TCPA) seriously. Our commitment to adhering to the highest standards ensures that all our services, including SMS communications, are fully compliant with TCPA regulations. This page outlines how our technology and practices align with TCPA requirements to protect your business and your customers.
What is TCPA?
The Telephone Consumer Protection Act (TCPA) is a federal law enacted in 1991 to safeguard consumer privacy by regulating telemarketing calls, auto-dialed calls, prerecorded calls, text messages, and unsolicited faxes. The TCPA imposes specific restrictions on these types of communications and requires businesses to obtain prior express consent from recipients before contacting them.
Our TCPA Compliance Measures
- Prior Express Consent
- Before sending any SMS messages, we ensure that we have obtained prior express consent from the recipients. This consent is gathered through clear and conspicuous opt-in methods, such as online forms, SMS keyword responses, or written agreements.
- Opt-Out Mechanism
- We provide recipients with a straightforward opt-out mechanism. Every SMS message we send includes instructions on how to stop receiving future messages. When a recipient opts out, we immediately update our records to ensure no further messages are sent to that number.
- Message Frequency and Content
- We do not send any promotional messages via SMS, our current scope is only a copy of a coupon via a shortened link, when the consumer requests it via clear consent. We communicate the expected frequency of messages to recipients during the opt-in process. Additionally, our messages are crafted to be relevant and valuable, avoiding any deceptive or misleading content.
- Do Not Call (DNC) List Management
- Our technology integrates with the National Do Not Call Registry and internal DNC lists to ensure that we do not send messages to numbers listed on these registries.
- Time Restrictions
- We adhere to TCPA guidelines on the permissible times for sending SMS messages. Our system ensures that messages are only sent during appropriate hours to respect the privacy and convenience of recipients.
- Robust Record Keeping
- We maintain detailed records of consent, opt-out requests, message content, and delivery times. These records are securely stored and readily accessible for compliance verification and audit purposes.
- Automated Compliance Monitoring
- Our platform includes automated compliance monitoring tools that continuously check for adherence to TCPA regulations. This proactive approach helps prevent non-compliance issues before they arise.
- Legal Expertise and Training
- Our team stays up-to-date with the latest TCPA regulations and best practices. We provide ongoing training to our staff to ensure they are knowledgeable about compliance requirements and the importance of protecting consumer rights.
For more information, please visit our terms and conditions and privacy policy
Updated 7/1/2024